Game complaint service

Withdrawals stuck, a bonus that never arrived, or a link that leads nowhere? Tell us what happened. The service is free, and every case is recorded.

Step 1

Open the app's own help centre and raise a ticket from your registered account. Note the ticket number — we cannot move a case forward without it.

Step 2

Screenshots of the transaction, your balance, the offer you accepted and any chat with support. Dates and times make the case much easier to follow.

Step 3

Use the form below. We acknowledge within two working days, contact the operator through our channel and follow up for up to 14 days.

File a complaint

Fields marked * are required. Submitting opens your email app with the details filled in, so you keep a copy of what you sent.

Your name Email * Game name * Issue type * What happened? * At least 20 characters. Do not include passwords or OTPs.

Prefer email? Write to support@yonodiwagames.online. We never ask for account passwords or one-time codes.

Answers